Prague Airport Informational Guide to Prague Vaclav Havel International Airport (PRG) - Non official

Prague Airport Services

Large Escale Games 

Passengers can play Ludo or chess. Always open, you will find giant games at Terminal 2.  

Visitor Centre 

Service hours: From 8:00 to 20:00.

Both Terminals 1 and 2.

Here, passengers will find information about transportation, accommodation, cultural attractions and more. 

Be Prague

This service provide different packages for tourists such as registration, telecommunications services,etc.

They offer tickets and cultural trips too. Located in Terminal 1.

Service hours: From 6:00 am to 0:30 am. 

Opening hours: +420 777 445 888 

Email: airport@beprague.com

Doctor’s Office - First Aid  

There is a permanent medical service at Prague Vaclav Havel Airport.

Located between Terminals 1 and 2, in the corridors.

Service hours: 24/7.

Opening hours: +420 220 113 301

Cinema 

Located in Terminal 2, there is a free cinema.

Service hours from 10:00 to 23:00. 

Relaxation Zone

Located in Terminal 2.

There are screens, books, magazines, comfortable armchairs an fitness machines. Just relax.

wi-fi 

There is free Wi-Fi available at Prague Airport. 

lost and found 

For lost and found items at Prague Airport, please check at +420 220 115 005. Or send an email at: lostandfound@prg.aero

smoking area 

Passengers cannot smoke at Prague Airport. 

luggage storage

There is luggage storage options at Terminal 2. 

Other services 

- Restaurants and cafeterias
- Shops and Duty free
- ATMs and Banking services
- Exchange offices
- Post Office services
- T1 Showers
- T2 Showers
- Pharmacy
- Photo Booth
- Private check-in service
- Baggage wrapping
- Travel agency
- Playrooms
- Mini Playrooms
- Viewing Terrace 

Lounges

Mastercard Lounge: Terminal 1. Open from 6:00am to 11:00pm. Services: snacks, drinks, showers, Wi-Fi, among others. 

Mastercard Elite Lounge: Terminal 1. Open from 5:30am to 11:30pm. Services: snacks, drinks, showers, Wi-Fi, drinks, among others. 

VIP Service Club Continental : Service hours: 24/7. It is a VIP service that provides baggage check-in, transportation with limousine and more. Services: Snacks, Drinks, TV, Wi-Fi, newspapers. 

Access fee: CZK 3,9000 / person.

Raiffeisenbank Lounge: Service hours: Monday to Friday: From 05:00 am to 10:00 pm. Services: TV, Wi-Fi, Showers, Children’s Corner. Fares: CZK 850 / person. 

Erste Prermier Lounge: Service hours: From 5:00 am to 10:00 pm. Services: TV, Wi-Fi, Refreshments, Showers, PC, printer, Children’s Corner.

Purchase your pass at Prague Airport lounges